Join BMC girl geeks in Sunnyvale on Wednesday, September 30, 2015 – Bay Area Girl Geek Dinner #99!!!
Join us for an evening with BMC’ers advancing enterprise software in the digital age. Enjoy a night of networking, technology and fun! Demos include our latest innovation delivered on the Apple Watch. Enjoy food & drink, a comprehensive panel of executive and line managers driving digital innovation in engineering, product management, sales, services and marketing.
When & Where:
BMC Girl Geek Dinner Agenda:
5:30-6:30pm: Registration, Dinner @Plug and Play – Open Demo stations on BMC Products/Networking
6:30-8:00 pm: Presentations and Panel Discussion
8:00-9:00 pm: Dessert and mingling
Your Speakers for the BMC Girl Geek Dinner -
Elizabeth Xu, VP Engineering and CTO Service Support
Elizabeth Xu is the VP of Engineering and CTO of Service Support at BMC Software. Since joining BMC, Xu has continued to lead mission critical enterprise software businesses toward award winning goals. Prior to her role at BMC, Xu has served as the SVP for Product and Software Development while continuing to focus on customer support and team development.
As a graduate from Peking University, University of Nevada- Reno and Stanford University, Xu has earned degrees in Physics, Computer Science and Environmental Science. She has also become a mentor in career building as well as an instructor on the topic at Stanford University. Published both a textbook and an acclaimed book on the topic of career development.
Michele McFadden, Sr Director Product Management Service Support
Michele McFadden is the Senior Director of Product Management at BMC Software. Her expertise in Product Management focused on specializing in customer experience working with diverse portfolios, win/loss market analysis and product integration. McFadden enjoys utilizing these skills to work with cross functional teams on planning and executing strategic and tactical programs and projects.
Elaine Miller and Laurie Cremona Wagner, AVP, Education Services and Customer Success Marketing
Elaine Miller and Laurie Cremona Wagner, the job share team known collectively at L&E, are responsible for BMC’s Education Services business and Customer Success Marketing. Education Services delivers in-depth technical training to ensure customers and partners are successful with BMC technology – key to BMC’s overall success. As leaders of Education Services, L&E are responsible for the quality, performance and growth of the business. As leaders of Customer Success Marketing, L&E market the value of BMC’s services, which includes consulting, education, and support.
Elaine and Laurie have been a job share team for 10 years. BMC is the third company for which they have worked as a team. They both started their careers in technical fields, and between them hold degrees from MIT, Harvard, and 3 degrees from Stanford. They are passionate about women in tech, and host a website on job sharing: www.missionjobshare.com.
Bianca Buckridee, Strategic Marketing Manager Service Support
In her current role at BMC Software, Bianca Buckridee is continuing to build her customer experience knowledge by working with multiple teams to construct an aligned marketing plan to provide a consistent brand message across campaign and product launches. Buckridee previously managed major enterprise accounts at Sprinklr, with a focus on helping them successfully execute social strategies across customer service and marketing. Prior to that, she led social media operations for Chase, where she built out the bank’s social customer service channels, leading a team that became the model for collaboration across the firm. She also built SunTrust Bank’s social engagement model for interacting with customers on Twitter and Facebook, and their corporate blog. #FunFact: Bianca once taught Kindergarten and Third Grade!
May Bakken, Senior Manager, BMC Customer Programs (Customer Advocacy)
May Bakken is the Senior Product Manager for Customer Programs at BMC Software. She develops and continually improves programs that focus on the customers to bring their requirements and feedback to BMC to deliver product features. Her programs have significant positive impacts in customer engagements and interactions with BMC and drives improved processes and quality within the BMC product lifecycle.
Bakken earned her Bachelor’s degree in Information Management from the University of Melbourne in Australia. She has also studied Business System Application Design at the Royal Melbourne Institute of Technology.
Brian Zaik, Lead User Experience Designer at BMC Software.
Brian Zaik is the Lead User Experience Designer at BMC Software. His focus as a designer is to design and build products and software that provide an experience that is both visually appealing and easy to use. Currently, Zaik is working to integrate these designs into key BMC Products on a global scale. He is also a part of the UX Center of Excellence at BMC, which works to spread best practices, educate product organizations and continually grow the BMC team.
Zaik earned his Bachelor and Master degree from Rensselaer Polytechnic University studying Human-Computer Interaction & Computer and Systems Engineering.
Megan Dahlgren, Strategic Marketing Manager Service Support
Megan Dahlgren is your moderator this evening, she also serves as the Senior Manager of Strategic Marketing at BMC Software. Dahlgren earned her Bachelor degree at Vassar in Philosophy and her MBA at HEC School of Management where she studied Strategy.